Overall Rating:
3.7 out of 5
3.7 out of 5
Open Ratings Snapshot
Rating breakdown 65 reviews
5 Stars
30
4 Stars
9
3 Stars
7
2 Stars
14
1 Star
5
Price:
4.3 out of 5
4.3 out of 5
Quality:
3.6 out of 5
3.6 out of 5
44 of 65(68%)customers would recommend this product to a friend.
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Overall Rating:
3.7 out of 5
3.7 out of 5
Open Ratings Snapshot
Rating breakdown 65 reviews
5 Stars
30
4 Stars
9
3 Stars
7
2 Stars
14
1 Star
5
Price:
4.3 out of 5
4.3 out of 5
Quality:
3.6 out of 5
3.6 out of 5
44 of 65(68%)customers would recommend this product to a friend.
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Product reviews
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Ratings summary
Overall Rating:
3.7 out of 5
3.7 out of 5
Open Ratings Snapshot
Rating breakdown 65 reviews
5 Stars
30
4 Stars
9
3 Stars
7
2 Stars
14
1 Star
5
Price:
4.3 out of 5
4.3 out of 5
Quality:
3.6 out of 5
3.6 out of 5
44 of 65(68%)customers would recommend this product to a friend.
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Product Reviews
Overall:
2.0 out of 5
2.0 out of 5
Poor Quality
Date:May 20, 2013
Customer avatar
CalicoMom
Location:Gruene, TX
Reason for Purchase Outdoor/Garden
Frequency of your visit Rarely
Price:
3.0 out of 5
3.0 out of 5
Quality:
2.0 out of 5
2.0 out of 5
The stone itself is nice enough, but be prepared to paint over the writing and the leaves yourself. The inscription was so faded out looking when I received it, but I put it in my garden anyway. When I was watering plants the next morning, the inscription faded out even more AND the green color on the leaves ran!!! I painted over everything myself and then added a couple of coats of acrylic sealer for future protection........BUT I shouldn't have had to do that for the price! This stone as well as the other item in my order WERE NOT of the quality I remember from Terry's Village in the past. I won't ever order from them again.
Pros: stone seems durable
Cons: paint is faded and runs when wet
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Overall:
5.0 out of 5
5.0 out of 5
Judy S wants to say -PRINTING IS FINE!!!! READ REVIEW!
Date:April 2, 2013
Customer avatar
Blossomtime24
Location:New Jersey, USA
Reason for Purchase Outdoor/Garden
Frequency of your visit Rarely
Price:
5.0 out of 5
5.0 out of 5
Quality:
5.0 out of 5
5.0 out of 5
I was going to order eleven of the Stepping-Stones, and as the reviews were all complaints about the stones all looking so faded concerned me, I called and voiced my concerns. I was assured that if it were so, then I would have no problem returning them.
So I ordered them. And yes, sadly they were all faded looking. True to their word, without any long waiting, they delivered another batch.
I saw the invoice whereas the woman in customer service had written my concerns and asked to have the lettering made darker.
As I was getting ready to pack up the second box. The thought came to me, that the stones looked like there was a film on top..
I sprayed 409 All Purpose Cleaner on it, waited a minute or two, then using a rag washed the top of the stone. Then using another rag, rinsed it off, and dried it with a dry rag. Left it out on the counter, and within an hour, the filmy look was gone and the lettering was bright. I am also having someone apply a coat or two of a clear sealant.
As I had planned to have a section of my gardens made into a "Memory Garden", a stone for all the deceased members of my family. I had been on a search for more than a year, looking for "just the right" thing. Nothing hit me the way this Stepping Stone did.
A few minutes is all it took to have the lettering "pop" out.
I would recommend this to a friend!
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Overall:
1.0 out of 5
1.0 out of 5
completely faded
Date:March 24, 2013
Customer avatar
horselover
Location:loxahatchee, florida
Reason for Purchase Outdoor/Garden
Frequency of your visit Once a week
Price:
3.0 out of 5
3.0 out of 5
Quality:
1.0 out of 5
1.0 out of 5
don't waste your money- the personalization completely faded. all that is left is the faded the ivy . the personalization is completely gone. Granted I live in Florida, but it was shaded under a tree and it still faded. I should ask for my money back but it would cost me more to send it back than it is worth!
Cons: faded
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Overall:
4.0 out of 5
4.0 out of 5
Nice purchase
Date:December 17, 2012
Customer avatar
Gert
Price:
5.0 out of 5
5.0 out of 5
Quality:
4.0 out of 5
4.0 out of 5
Nice stone was satisfied & pleased to memorialize a loved one.
I would recommend this to a friend!
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Overall:
5.0 out of 5
5.0 out of 5
Very Easy Correction
Date:December 12, 2012
Customer avatar
alli
Price:
5.0 out of 5
5.0 out of 5
Quality:
5.0 out of 5
5.0 out of 5
I orderd 5 and 1 came in and was mispelled, so I prepared myself for the long and annoying process of getting the issue fixed. To my surprise it was easy, fast and the woman I spoke to was very nice and professional. She made the process quick and painless!!!! I received my new correct stepping stone in no time at all!! Thanks and I will be making many more purchases!!!!
I would recommend this to a friend!
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Overall:
3.0 out of 5
3.0 out of 5
Disappointed
Date:December 11, 2012
Customer avatar
Debbie
Location:Falls Church, va
Reason for Purchase Gift Giving
Frequency of your visit Every 1-3 months
Price:
5.0 out of 5
5.0 out of 5
Quality:
2.0 out of 5
2.0 out of 5
The first one I got, the name was spelled incorrectly even though it was correct on box. Thankfully I looked at it before giving as a rememberence gift. I new one was sent at no cost but the replacement one's lettering was smaller and in a very dim gold. Disappointed that the first one which was much brighter but name spelled wrong was replaced with one that is very dim. Would have been much better if first one was correct.
Cons: lettering
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Overall:
3.0 out of 5
3.0 out of 5
Srtepping Stone
Date:October 30, 2012
Customer avatar
Dar
Location:Orlando, FL, USA
Reason for Purchase Gift Giving
Frequency of your visit Once a week
Price:
4.0 out of 5
4.0 out of 5
Quality:
4.0 out of 5
4.0 out of 5
I am disappointed with the lettering, the color is too pale. It should have been deeper or brighter. Otherwise I like the stepping stone. I purchased 5 of them as a remembrance to my grandchildren of their great gramma for their gardens. They all have gardens and they were very happy to receive them, but they did agree when I asked them that the lettering could have been darker. But I do love Terry's Village and I have ordered other things through the years. But this item I do hope they will improve. Thank you
I would recommend this to a friend!
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Overall:
2.0 out of 5
2.0 out of 5
Can't read inscription
Date:October 5, 2012
Customer avatar
Mom of 4
Reason for Purchase Outdoor/Garden
Frequency of your visit Rarely
Price:
4.0 out of 5
4.0 out of 5
Quality:
1.0 out of 5
1.0 out of 5
I ordered two of these stones to put in our garden memorializing some family pets. The inscription is in a gold/tan writing that you cannot even read on the tan stone. If it's at the right angle, it's legible, but looking straight on, it blends in with the stone. Very disappointed.
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